General FAQ
General Questions
- Freight & Fuel Surcharges Explained
- Best Before Dates & Shelf Life
- Allergen Information
- Untitled
- Do You Have a Product Catalogue or Price List?
- How Do I Track My Order?
- Returns & Refunds Policy
- Do You Ship to New Zealand?
- Shipping & Delivery Timeframes
- Minimum Order Quantities
- How Do I Get a Wholesale Account?
- Why Choose The Herbal Connection
- HACCP Food Safety Program - Video
- Freeze Treatment to prevent contamination - video
- HACCP Certification
- Are our tea bags compostable, and what material are they made from?
- How long should I wait for a response to my enquiry?
- Why isn't our office open on Friday?