The Herbal Connection has been proudly supporting Australia's desire for fresh Organic, Conventional and Wild-Crafted herbs, teas and spices for nearly 40 years. We are passionate about our business and the holistic approach is surrounded by our philosophy for life, therefore our work revolves around health, balance, fun and an overall positive experience. Our staff and customers alike will feel like part of The Herbal Connection Family.
As specialists in sourcing products, we aim to achieve not only competitive pricing for our customers across our entire range, but we only seek out suppliers with great reputation. We are driven to always improve and drive down costs for small to medium sized businesses. Working closely with our clients, it is paramount to us that we develop a ranging strategy to maximise efficiency, deliver costs savings and improve profits to see our clients succeed. We will only ever sell or produce products that focus on enhancing people’s lives, helps the planet and creates a positive experience and outcome for all involved.
We refuse to supply product that we are proud of, and that our clients would be proud to use. Our owners, Chris and Renae, take great caution when choosing our supply chains. We only source from sustainable and fair-trade environment, with our team undertaking a great deal of research regarding the areas sourced from.
We know that an organic focus is the way the world is heading and is also very close to our own team ethos. The Herbal Connection sources product both locally, and worldwide, from having Australian Organic Lemon Myrtle, to having only the best Organic herbs, botanicals, and spices from India, Albania, Egypt, and some European countries; to sourcing our organic black teas from the premier tea estate in Sri Lanka – we know our client’s deserve only the best, and that will always be our focus and aim.
As we are a small family-owned business, it is important to us that we give back and we are proud to help support the community where we can, weather in personal time or by donating products to help aid a cause or with financial support. We are committed to maintaining 10% of sales will be donated back to the community through these efforts.
The Herbal Connection supports Rosies Friends on the Street with time spent feeding the homeless and giving support to those sleeping rough. In addition, we make regular product donations to their kitchen as well as the volunteer staff. We are now regular donors of product to the Sea Shepherd and are proud to help an organisation doing so much to stand up for our marine life and to protect the sanctuary they call home. Our small team regularly donate blood when our local blood van is in town we all head over and make our contribution.
In addition we also support our local aged care facilities with visits from our miniature goats and dog to help brighten the day of the elderly. Chris is also a member of the local Men's Shed group in Pimpama helping and supporting the efforts of locals to increase awareness and reduce the risk of mental health issues amongst men.
The Herbal Connection makes regular monetary donations to UNHCR, The Cancer Research Foundation as well as sponsoring an Australian child through The Smith Family. There are many worthwhile causes to support and whilst we only contribute to a few in this way we do try our best to be responsible and caring global citizens and do what we can to support both charitable organisations as well as local people in need.
The Herbal Connection has seen wonderful growth these past few years, particular since May 2019, where we moved off of our warehouses on our house lot, with the opening of a brand-new facility in Coomera. The team has really found their niche between working as wholesalers of herbs, spices, and botanicals, and our in-house blends; but as well as being a premier blending service to clients across Australia, both start-up and large companies, wanting the ease and flow of having a business who works with them to achieve their visions, and turn those visions into a reality.
We have achieved a 4.9 star Google Review rating, and have a 100% Customer Satisfaction rating via our website! How good is that! Our focus is constantly on our client base, and wanting to improve their experience within this industry, and working towards being the leading blending agent in Australia – so, in 2020 we have released a whole new structure, which gives our clients full security, the ability to view their production tasks in progress with our dedicated team, as well as full quality checks and assurance. From the moment our clients contact us, to well past the time they have received their final product, we are working to stay committed every step of the way, and that is The Herbal Connection difference!